Ring Security Cameras
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Unable to set Motion Zone to full screen
I just bought the new Outdoor Cam Plus on battery power. I'm trying to edit the Motion Zone. It appears that a large portion of the cameras view is not available for the zone. Basically, the upper 25% of the view area is not shown in the Edit Zones page within the app. I confirmed this in my android phone app, as well as iPad app. I am able to set the whole camera view for my other cameras, but they are older cams. Can anyone duplicate this for the new Outdoor Cam Plus? Is the top 25% of the cameras view unavailable in the Edit Zone section of the app?
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20-04-2025 01:30:56
Responses (2)
- U
Have you tried adjusting the privacy view? Device settings-Privacy Settings-widen or remove the privacy view. This fixed our issue that I believe occurred when the app updated.
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13-06-2025 22:40:51
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Caitlyn_Ring
Hi
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16-05-2025 17:54:12
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