Ring Security Cameras
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Unable to set Motion Zone to full screen
app-settings
I just bought the new Outdoor Cam Plus on battery power. I'm trying to edit the Motion Zone. It appears that a large portion of the cameras view is not available for the zone. Basically, the upper 25% of the view area is not shown in the Edit Zones page within the app. I confirmed this in my android phone app, as well as iPad app. I am able to set the whole camera view for my other cameras, but they are older cams. Can anyone duplicate this for the new Outdoor Cam Plus? Is the top 25% of the cameras view unavailable in the Edit Zone section of the app?
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20-04-2025 01:30:56
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Caitlyn_Ring
Hi @user_75eda0. The view you see when editing your Motion Zones reflects the area that your camera can detect motion in. This may not be the same as the view you see when you activate the Live View.
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16-05-2025 05:54:12
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