Ring Security Cameras
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Two-way talk on Indoor camera isn't working on phone
On my indoor cam, I can hear the audio – but I can't talk from my phone, though I can from my computer. The microphone button is disabled in Live View. Other posts say to delete and reinstall the app. When I went to do this, it warned me that all of my data will be lost so I stopped. Am I going to have to reinstall my entire system to even try to fix the audio talk feature or will my dashboard, devices, users, and codes still be there when I log back in after reinstalling the app?
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02-08-2020 09:21:44
Responses (1)
- G
Thank you, I don't recall removing microphone access but somehow that setting has changed and it works again. THANK YOU!!
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02-08-2020 18:32:15
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ChrisJohn
> @Grandma\_AK wrote: > > On my indoor cam, I can hear the audio – but I can't talk from my phone, though I can from my computer. The microphone button is disabled in Live View. Other posts say to delete and reinstall the app. When I went to do this, it warned me that all of my data will be lost so I stopped. Am I going to have to reinstall my entire system to even try to fix the audio talk feature or will my dashboard, devices, users, and codes still be there when I log back in after reinstalling the app?Have you allowed the app to have access to the microphone on your phone?If so Log out of the app. Delete it and reinstall
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02-08-2020 09:41:48
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