Ring Security Cameras

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Z
There is no ring support

My Stick up cam wired failed it's connection 5 days ago and all attempts to contact suppourt have fail. But the dunned me for another $107. I am considering filing a BBB complaint and contacting me CC company to stop charges. This is poor when I cannot talk to anyone after their product fail. I have 3 rings and the other ow are ok so far. I moved my router ten feet away and the Ring can't find it. Thinking the ir unit crapped out but won't be buying another

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16-11-2020 06:33:52

Responses (2)

  • E

    What county do you live in and how have you tried to contact customer service?

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    16-11-2020 07:10:41

    • T

      Hi @ZBobZ. Please give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 [here](https://support.ring.com/hc/en-gb/articles/360041597471) to see how to contact support. I hope this helps you be able to address your concern.

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      17-11-2020 06:42:55

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