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B
Boone
> @Cheyennel wrote: > My camera is stock in”low battery” page and are not working now after I change battery, No matter what I click.Hello @Cheyennel ,Sounds like you should Un-Install and then Re-Install your Ring App. Don't worry about losing all your previous settings or connection set ups if you have multiple Ring devices, because that data is not stored on your phone (that information is tied to your Ring email "Owner" account). Although, I've noticed that sometimes re-installing your App might reset 'little' settings back to the default setting, like your Alert Sound choices (App Alert-Tones/Chirp-Tones).And then, if this doesn't correct your issue, I would telephone Ring Support for help:[https://support.ring.com/hc/en-us/articles/360036196372-Get-in-Touch](https://support.ring.com/hc/en-us/articles/360036196372-Get-in-Touch)Unfortunately, due to the Covid-19, their available hours have been changed also:[https://support.ring.com/hc/en-us/articles/360041597471-Ring-s-Response-to-COVID-19](https://support.ring.com/hc/en-us/articles/360041597471-Ring-s-Response-to-COVID-19)I hope this information is helpful :)
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27-09-2020 05:19:15
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