Ring Security Cameras
Strange screw used in mounting bracket for Spotlight Battery Cam
Has anyone ordered a Spolight Cam Battery recently? Just got mine and trying to mount it but can’t because the screw used in the mouting collar is so uncommon and i have no bit for it. The screw driver included with the kit is a standard philips but the screw in the mounting collar is star pattern but it also has tiny stem in the center of the star protruding that i can’t use any regular “star” bit. This is so frustrating. How can they use such a strange screw? Now my only option is to drill the thing out and use another screw. I’ve included a photo. In the center is a protruding stem preventing me from using a regular star bit.
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15-05-2020 03:18:38
Responses (2)
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I have the ring screwdriver but its too small for the security screw. Help. I cant reset the ring because I cant get the cover off.
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04-01-2024 06:27:07
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CHi @StacyPose. The security screw is a Torx, or star head, screw. If you don’t have a screwdriver of this type, you can either purchase a Spare Parts Kit or purchase the screwdriver from your local hardware store.
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05-01-2024 05:37:09
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randyk1
One of my cameras did not include the star security screw either. I have contacted Ring support 6x and still cannot get them to send me the proper screw. Where can I get this screw before someone walks away with my camera? Thank you.
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16-02-2021 02:22:52
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