English

Ring Security Cameras

Browse posts, comment, and join in the discussion about Ring’s indoor and outdoor cameras.
S
Stick up Cam will not detect motion

Hello all, I have had a Ring door bell for some time and it's works great so I know what a Ring product can do. I just bought a battery stick up cam for the driveway on Prime Day. The stick up cam will not record motion or send an alert when someone walks in the driveway or drives a car in or out. It is mounted about 10 ft high and is located at the end of the driveway pointing towards the street. The only alerts I have ever received are when I take it down and put something directly in front of it. It takes snapshots and will show live view just fine. Here are the steps I have taken so far with no improvements: Battery fully charged RSSI is between -55 and -60 Record motion and Motion Alerts switched on Updated App and have the motion zones defined No motion pause alert schedule set Changed motion frequency from Standard to Frequent but made no difference Attached a photo with the Ring circled so you can see where it's mounted. Thanks in advance for your help.

5411

0

4

23-10-2020 01:00:34

Responses (1)

  • S

    Update - just to test, I expanded the field of motion to include the street and it will trigger motion when a large vehicle goes by. It still won't trigger in my driveway. I got in my car, backed and and came back and it didn't trigger motion either time. Open to any ideas you may have. Could it be the angle of the camera? It's mounted at 10 ft looking down on the driveway.

    0

    23-10-2020 03:13:52

      S

      Thank you @Boone for the detailed information. I will experiment with changing locations and angles this weekend and will report back. I do have the new customizable motion zones configured.

      1

      23-10-2020 08:20:36

      S

      Update. I relocated the camera so it's perpendicular to the driveway looking across instead of down the driveway as advised. I also lowered it to around 7 feet. It's now working well and giving motion alerts. I am still dialing in the customizable motion zones so the neighbors don't trigger it but so far so good. One thing I did notice that when a large truck goes by, there is sometimes a flash of light that will trigger a motion alert. You can see this in the recorded video. My theory is this is the sun reflecting on the side of the truck and hitting the camera triggering a motion alert. Has anyone experienced this? Thanks.

      1

      27-10-2020 02:25:59

Didn't find an answer ?

Log in or create your Ring account to post a question and join in the on the conversation.

Most Helpful Members