Ring Security Cameras
Stick up cam lets out loud beep
This week the Stick Up cam in my living room lets out a long 2 second beep occasionally. It may be when movement is detected but it is not everytime, just maybe once or twice a day. It will also occasionally chirp. I have no idea what is causing this. I have strong (green) connection with wifi and the battery right now is at 45%.
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21-08-2020 02:17:02
Responses (22)
- A
I just checked the video and the beep was not recorded. It didn't record anything when the beep happened. I will double check the wifi strength when it happens but the camera is only six feet from the router.
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21-08-2020 08:08:30
RMy stick up cam started this yesterday as well. I've had it for two years and it's never done this. Same as original poster. 2-3sec long beep and it wasn't recording. I'm resting mine today to see if that helps.
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22-08-2020 01:32:55
CJust today, our ring cam started doing the 2-3 second beep too. Was wondering if someone was hijacking our cam.
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23-08-2020 12:38:56
MThis is happening to us as well! We checked every electronic device within the next two rooms to make sure it wasn’t a different device. We agree that it is very disruptive and want a solution ASAP! Our camera does not pick up the sound when it goes off, so we can’t replay it, either!
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25-08-2020 01:32:01
- S
My cameras have started to make loud beep as well, lucky enough to catch it at beginning of garage feed then camera goes mute. Hopefully Ring help desk can offer solution, must have been during last firmware update. Unfortunately this forum upload features does not accept .mp4 video file @Marley\_Ring
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23-08-2020 07:45:17
RMy stick up camera starts to beep as well. Can Ring fix this? It seems that such incidents started two weeks ago for a lot of people.
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24-08-2020 03:52:53
MThank you for sharing your experiences with us, neighbors! As mentioned prior in the thread, checking your Ring device connection signal (RSSI) and for any electronics in the area is a great first step. If this is still happening, please try sending us a video example so we can investigate further. When attaching this video, you will need to compress the MP4 file into a ZIP file, as ZIP files can be attached to your reply and not MP4s. In addition, you can upload this video elsewhere, such as YouTube, and then share the link to the video in your reply. Alternatively, if the video is saved in the Event History in your Ring App, you can choose to share it via email and copy the link that is generated.
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24-08-2020 08:31:09
S@Marley\_Ring Here's the YouTube Link, beeping sound can be heard at the very beginning few seconds. [https://youtu.be/8xHSwPz7B50](https://youtu.be/8xHSwPz7B50)
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25-08-2020 01:53:25
- A
One of our stick up cams has also been having this issue since last week. Can this issue please be investigated and fixed; it is quite disruptive.
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24-08-2020 11:24:28
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JI’m having the same issue, loud, sporadic, 2-4 second beeps. It’s quite disruptive and alarming. I called the Ring customer service and they haven’t heard of the issue and offered to send new devices to me. Can’t say if this will work, but it’s a start?
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14-09-2020 02:22:21
CThanks for this information, neighbors. Appreciate your assistance on this ticket. We were able to talk to a few neighbors on this thread and get some information over to the developrs. I will be monitoring the ticket very closely and sending over updates once available. Thank you!
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14-09-2020 07:18:54
JWe are having issues with ours doing this also, sometimes during the middle of the night. Please get this fixed as it’s very frustrating and loud.
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15-09-2020 04:31:04
KHappening to ours as well for a few days now. Please reach out. and provide updates :)
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15-09-2020 08:51:38
- B
My stick up cam is doing it too. I have it outside. It was just a chirp at first. Took us several days to figure out it was coming from the camera. Now it has graduated to a long beep.
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25-08-2020 12:19:44
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- R
My living room cam started this last week. Thought it was a smoke detector at first.
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25-08-2020 04:07:05
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CHi neighbors -- thanks for getting over this information. We have sent it to the team for further review. We'll be in touch with more information as soon as we hear back :) @saechangd thanks for the clip as well! What year van is that? I cruised the Gold Coast in a '74 that looked just like that!! See my pic :)
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25-08-2020 04:35:49
S@Jennifer\_Ring thank you for assistance, hopefully a fix will be released soon. Nice love bus! Mine is a 69 and still working on interior and minor exterior details. That's awesome that you were able to cruise the coast, I have yet to take mine around Oahu island.
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25-08-2020 07:52:31
SMy stick up cam is doing this. It's obvious a defect that MANY are experiencing. This has been going on for weeks now. It appears that it started in August.
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02-09-2020 04:56:17
PMines been doing it for days now and it's giving my dogs anxiety. Goes off almost every 30 minutes. They should fix it replace everyone's defective cameras! My trail light only lasted a month before it stopped working.
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02-09-2020 09:46:13
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Marley_Ring
Hi @AyrkLe! This is an unusual thing to hear of. Is this sound captured in any of the recordings, or do you happen to have a video example of this? Next time this does occur, please check for any electronics or appliances in operation nearby. As you mentioned your power and wifi resources are adequate, this should not be a concern. Just in case, Check out our [Community post about RSSI](https://community.ring.com/t5/Ring-Device-Tips-and-How-To-s/How-it-Works-Your-Ring-Device-RSSI-Good-vs-Poor/ba-p/751) for tips on optimizing this signal strength.
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21-08-2020 07:05:27
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