Ring Security Cameras
Stick Up Cam Flickering
I just installed a new Stick Up cam. Battery powered. The video display flickers green in live view and in recordings. Roughly once a second. Any ideas? Thanks in advance.
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01-06-2020 06:11:15
Responses (1)
- T
Hi @replay. The issue you are described sounds like a result of packet loss. This occurs when you have a poor RSSI. What is the RSSI for your device? This can be found in the Device Health section of the Ring app. This Help Center article [here](https://support.ring.com/hc/en-us/articles/360023556192-Fixing-Poor-Audio-Video-Quality-by-Adjusting-Your-Router) has some great troubleshooting steps that you can do to correct this concern. I hope this helps!
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11-08-2022 05:59:40
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replay
i have the same exact problem with my stickup cam, sometimes the whole video flickers to green negative screen and back for a second to normal then mostly green negative screen again continuously.
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09-08-2022 08:02:38
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