Ring Security Cameras
Stick up Cam Battery shows solar connection
I’ve just set up my second stick up cam (battery version). For some reason this one says that it has a solar panel connected when it clearly hasn’t. Has anyone else had this error?
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02-04-2021 07:14:33
Responses (9)
- S
I brought second one yesterday and mine says solar panel connected but my other one doesn’t and never has
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03-04-2021 06:44:24
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- M
Hi neighbors! Feel free to share a screenshot of what you are seeing so the Community can make some helpful suggestions. The Ring app will sometimes reflect the ability or recommendation of a Solar Panel for your Ring devices in the Ring app. Please ensure this is not the wording you are seeing.
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05-04-2021 04:31:44
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- E
I have a spotlight battery camera which has recently started stating that the Solar Status (under Power Settings) is 'Connected', and that 'Ring Solar Panel is connected, but sunlight is too weak to charge this device'. I don't have a solar panel!
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06-04-2021 04:31:26
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Gunnyboy
I’ve had the battery cam for about2 weeks & 3 days ago it says solar connected but I don’t have solar.
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03-04-2021 01:11:41
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