Ring Security Cameras
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J
Stick Up Cam Battery Not Responding
When the camera first comes on (after putting the battery in), I am able to connect to it and Go Live. It will even detect motion. After sitting idle for about 10 minutes it will not respond. Sometimes, the first thinkg the next morning it will come on - briefly - when it detects motion. It will not respond to the app unless I pull the battery and put it back in. This is a new camera and battery. The battery is fully charged. WiFi signal is good (I have a Peephole Cam in the same hallway). I have two other Ring products that have no problems. Any suggestions?
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28-05-2020 02:35:36
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James06
Just to update everyone, my camera is now working properly. Maybe there was a firmware update that was pushed out because I did not do anything to fix the problem. Thanks to all for your help.
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08-07-2020 07:19:43
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