Ring Security Cameras

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User Solution
Spotlight pro thinks it's connected to solar panel
plug-in-adapter
solar-panel
cs-support

I have a spotlight pro. It is plugged in, however the device is saying it is connected to a solar panel? I have reset it and it’s still doing the same. The device settings are set to plug in, not battery. Is this a problem?

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20-03-2024 03:26:46

Responses (2)

  • T
    User Solution

    Hi @user76021. This is something that should not be happening. Please send us a private message on Facebook @Ring or give our support team a call at one of the numbers available here. If you are outside of the US, please visit here to see how to contact support.

    0

    22-03-2024 02:45:13

    • S

      This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.

      0

      21-04-2024 02:46:02

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