Ring Security Cameras
Spotlight light doesn't turn on when linked device detects motion
I have my doorbell and spotlight linked so they each record when either detects motion. The spotlight is supposed to turn on the light when the doorbell detects motion, and it use to, but no longer turns on the light. How can i fix this? Note - the spotlight light DOES turn on when it detects motion when it is the first device to detect motion, so i know the light works. Also, on the doorbell device, the light option has “When can these lights be activated by motion?” my answer is Anytime from 6pm CST to 8am CST.
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09-07-2020 02:33:57
Responses (5)
- P
I'm with you on this. My linked device has suddenly stopped turning on lights and recording when the primary device detects motion. No changes were made since the last time it worked so I don't know how to fix.
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10-07-2020 12:10:04
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- T
Hi there. Having a similar issue. Did you resolve your problem I wonder?
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22-04-2022 07:55:04
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- U
This issue was posted in July 2020. I’m having the exact same problem in June 2024. No responses by Ring. No surprise…
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04-06-2024 10:48:44
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Justin_Ring
Hi neighbors. Unlinking and then linking the Camera again is a good step to try. You can also try rebooting the Camera using the Ring app to see if it helps. If you have tried these steps and are still having the same concern, give our support team a call for further assistance.
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06-06-2024 05:08:22
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