Responses (2)

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  Caitlyn_Ring

  Hi @thedavegray. Depending on what type of installation you're looking for and what your home environment is like, either the [Spotlight Cam Wired](https://ring.com/products/spotlight-cam-wired) or the [Spotlight Cam Mount](https://ring.com/products/spotlight-cam-mount) could be the right fit. The Spotlight Cam Wired does have the plug designed for a standard power outlet as you mentioned, while the Spotlight Cam Mount is hardwired into an outdoor electrical box. If you're unsure if the Cams you ordered are the right fit for your home, you can review our return policy [here](https://support.ring.com/hc/en-us/articles/360022409351-Return-Policy). I hope this helps! :)

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  08-04-2022 08:05:55

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  thedavegray

  Hi @Caitlyn_Ring Thanks for your response. If I wanted these (Spotlight Cam Wired) hard wired could I get an electrician to cut the plug off and wire to a junction box or would it be better to return (7 days old - new in box) and buy the Spotlight Cam Mount? Are there any other differences and is the ones I have bought suitable for outdoors in the rain etc? Thanks

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  09-04-2022 07:17:27

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  Caitlyn_Ring

  @thedavegray Cutting the wire or dismantling your device in any way can void the [warranty](https://ring.com/warranty), so we do not recommending doing this. The operating conditions for both Cameras can be found on the product pages I shared above. The Spotlight Cam Wired has operating conditions of -22°F to 120°F (-30°C to 48.5°C), and the Spotlight Cam Mount has operating conditions of -20°F to 120°F (-28°C to 48°C). Both are weather-resistant.

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  11-04-2022 06:52:24

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  system

  This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.

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  12-09-2023 07:09:36

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