Ring Security Cameras
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Spotlight Cam Wired recently installed and was working 100% OK - following a software/firware update, lights will no longer switch off after dark
troubleshooting
wireless-security-cameras
Spotlight Cam wired correctly installed and had worked perfectly until a software/firmware update after which the lights will no longer switch off after dark. I have checked all settings and can find no reason for the lights coming back on after being switched off. During daylight no problem, but after dusk the lights will not switch off. Any suggestions?
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14-03-2022 10:23:27
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Caitlyn_Ring
Hi @Spartanburg1. It's possible that there is something triggering your Spotlight Cam's lights, and I'd recommend checking the [settings for the lights](https://support.ring.com/hc/en-us/articles/115004192966-Controlling-the-Lights-and-Light-Settings-on-Your-Spotlight-Cam-Wired) to adjust the Motion Zones, as you can adjust the range and distance at which motion will turn your lights on. Your lights use passive infrared detectors (PIR) to detect motion, so reflective surfaces or cold weather can impact the motion detection as well. I hope this information helps. :)
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14-03-2022 10:26:07
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