Spotlight Cam Wired no sound or siren

Purchased in April 2020 and it has worked great up until this morning. I’ve tried all the suggestive resets but doesn’t work nor does unplugging the power source and plugging back in. My other two ring devices work fine as well as all the features. When going live in the mobile app, the mic picks up my voice in the recording but doesn’t go through the actual spotlight cam speaker. Lastly, when turning the siren on, the red light flashes on the spotlight cam but as with the two way talk function, no sound out of the physical unit. Any suggestions (TIA)?