Ring Security Cameras
Spotlight Cam Pro - Motion-activated lights not working
The motion-activated lights are not working, when the motion detection is disabled on my Spotlight Cam Pro. Motion-activated lights option is enabled and I have tried to disable/enable - after reboot. I don’t know if that is just how it works or something is wrong? I have disabled motion detection in disarmed mode, because it is linked to the motion alert (which makes no sense) and I don’t want motion alert for this camera (and a lot of my other cameras in disarmed), but I do want them to record on motion and I want them to turn on the light on motion. Ring should really integrate the motion alerts as an separate option for the different modes - it would solve a lot of my issues. But I see the “Feature Request Board” ticket for that is 4 years old. Seems like such a no brainer and no that difficult to fix. Seems my options are: (1) Get motion alerts for everything in all modes. And have lights and recordings. (2) Get no motion alerts, no lights or recordings. But then why even bother having a camera? Makes no sense. I know the schedule options is available - but I can’t plan exactly when I’m home and when I leave. But I do however change my mode, when I go to bed or leave my home. Such a no brainer - shame that it has not been integrated yet. Embarrassment for Ring that it has not been suggested 4 years ago. Just bought and installed Ring equipment for around $XXXX - I have regrets.
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24-02-2024 02:29:36
Responses (2)
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29-03-2024 03:34:46
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Caitlyn_Ring
Hi @user72797. If you turn off motion detection in the Disarmed Mode, then the Spotlight Cam will not detect or record motion in the Disarmed Mode. If you want your camera to detect and record motion, you would not want to turn motion detection off. I’d suggest adding your vote and feedback to the feature request to integrate alerts with the Mode settings.
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26-02-2024 04:57:02
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