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Spotlight Cam Pro 2 Batteries
troubleshooting
wireless-security-cameras

I have a Spotlight Camera Pro with two batteries installed. Today I checked battery power. The first battery was reading 2% the second 97%. I was under the impression that the second battery automatically switches on when the first battery reaches 20% power. How could the first Barry be reading 2%?

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03-12-2022 10:18:29

Responses (1)

  • C

    Hi @userRWM. Would you mind sharing the source where you read that the Spotlight Cam Pro will swap to the second battery when the first is at 20%? I checked through the resources on our [Help Center](https://support.ring.com/hc/en-us/articles/9513837373332-Spotlight-Cam-Pro-Information) and did not see mention of this, as the typical behavior is that the first battery will be depleted first before the second battery is fully utilized.

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    05-12-2022 06:37:03

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