Spotlight Cam Battery will not do video

Spotlight cam only shows ... Activating Device. Never get Live View. I've tried 1. Battery is fully charged 2. Tried different battery 3. All Device Health is good 4. RSSI-29 (sitting near the router) 5. Moved to different locations 6. Tried different Wifi networks 7. Reset device and re-setup (multiple times) 8. Light & siren work as expected 9. Firmware shows up to date 10. Lights and siren can be 11. 4 other Ring devices (doorbell, 1 stickup cam battery & 2 exterior cams) all work as expected Everything appears normal but no video. This device did work well at one time but video is now a no go. Any ideas?