Ring Security Cameras
Spotlight Cam Battery Two batteries
I purchased a Spotlight Cam Battery. I also bought a spare battery because it has a place for two. The Ring application does not seem to recognize the second battery. Is there some setting that I have not set??
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05-09-2020 01:23:26
Responses (2)
- M
Thanks for your reply. That is how I assumed it would work. But when I added the second battery on a currently mounted light, it did not recognize the second battery. When the first battery went low, I removed it and at the point the light recognized the other battery and when I returned the newly charged battery, the light did recognize both batteries. Love the light and thanks again for your response!!!!
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08-09-2020 01:55:10
- C
So, we just installed the spotlight cam battery. I charged & inserted 2 batteries. The red lights came on for both & 2 little green batteries showed up in the Ring app. Then after a day, the right battery is not recognized. We took it down, & the battery on the right had slipped out. So I pushed it down good, & made sure the other battery was in & then they both showed up again. Then, we put it back up, & the same thing happened again. Please help!
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02-07-2021 03:55:01
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Tom_Ring
Hi @mcleanm. With the dual battery option, the Spotlight Cam will first use one battery until it is completely depleted, then it will switch to the second battery. I would make sure both batteries have a full charge, then insert them into the Spotlight Cam. In the battery compartment, there will be a red LED indicator light to let you know that battery is inserted correctly.
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07-09-2020 05:03:21
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