Spotlight Cam Battery comes on intermittent

I have a Ring Spotlight Cam Battery in the backyard synced to two Ring PAR38 Smart Lights through the Ring Bridge. Currently the cam is running on batteries but as soon as the solar panel gets here it will be ran with the solar panel.I have a couple of problems that the camera is currently having. When you walk outside the camera will detect your motion and the camera and spotlight will come on. Then a couple of seconds later the PAR38 floodlights will come on. I have the PAR38 lights set to stay on for 5 minutes when tripped by motion but they turn off in less than a minute. I have tried everything to include uninstalling everything and re-installing and they still turn off in less than 1 minute. I have called tech support twice and they haven't been able to figure it out.The other problem; sometimes when I walk out the spotlight cam will come on but not turn on the floodlights then the spotlight will go off after a few seconds and the event will never show up as a detection on the app. All of my signals are strong and the unit has good connection to the WIFI and bridge, it is just being a pain and refuses to work properly.Any help with figuring this out would be greatly appreciated.Dale