Ring Security Cameras
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B
Brewcrew
Accepted Solution
Snooze Not Working?
I placed my backyard camera in snooze when I took the dog out but it still went off. Wondering why?
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13-07-2024 01:24:53
Responses (1)
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Thanks Tom. One question before I call in. I think I read somewhere that the snooze feature has to be activated from ALL devices running the app. Is that correct?
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17-07-2024 12:24:48
JHi @Brewcrew. When you Snooze Doorbells or Cameras on a device, it will Snooze the alerts on just that device. So if you have the Ring app on other devices, you would have to Snooze the alerts on those devices as well.
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18-07-2024 05:21:37
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Tom_Ring
Hi @Brewcrew. It's difficult to say what happened. I would suggest double checking to make sure your snooze is on, and you have no conflicting Motion Schedules or Modes. If this continues to happen, Please send us a private message on Facebook or X @Ring or give our support team a call at one of the numbers available here. If you are outside of the US, please visit here to see how to contact support.
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16-07-2024 03:52:00
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