Responses (2)

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  Lomprayah

  Hi I have activated it on my Spotlight cam battery, i get snapshot on my timeline so it works, however i cannot see the option to activate it on my Video doorbell 2 **What Ring devices have the snapshot capture feature?** Snapshot Capture is currently available on the following devices purchased on or after October 10, 2019: - [Ring Video Doorbell](https://shop.ring.com/collections/video-doorbells//products/video-doorbell) - [Ring Video Doorbell 2](https://shop.ring.com/collections/video-doorbells//products/video-doorbell-2) - [Stick Up Cam Battery (2nd Generation)](https://shop.ring.com/products/stick-up-cam-battery) - [Spotlight Cam Battery](https://shop.ring.com/products/spotlight-cam-battery) - [Spotlight Cam Solar](https://shop.ring.com/products/spotlight-cam-solar) - [Stick Up Cam Solar (2nd Generation)](https://shop.ring.com/products/stick-up-cam-solar) Anders

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  11-10-2019 04:05:40

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  5150Joel

  Thanks. I actually searched Help on the site before posting, but didn't find that list of cameras. Interesting that the option even appears on 2 of my 4 cameras as that list appears to be battery-only devices. Maybe it's not supposed to be availble to my devices yet?

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  11-10-2019 04:14:06

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  Lomprayah

  Hopefully more cameras will be compatible going forward, mine should be compatible but still dont see the option. More infor about the Snapshot feature here: [https://support.ring.com/hc/en-us/sections/360000194126-App-Feature-Instructions](https://support.ring.com/hc/en-us/sections/360000194126-App-Feature-Instructions)

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  11-10-2019 04:18:50

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  Brad

  It gets more interesting . . . a few days ago the snapshot feature appeared in my app, I turned it on for my cameras. Later I looked at how it works, pretty nice, the snapshots are shown between the recorded events in the timeline. Now, a few days later, the option has disappeared from my app, and the snapshots are gone. I think Ring is working out the bugs.

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  30-10-2019 03:52:17

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  Larz63

  Hopefully it updates soon. I have 13 Ring Cameras, and only one has the snap shot feature. I love the feature, I would think it would it would be awesome to have it.

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  31-10-2019 02:27:57

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  achang0406

  I have 4 of the same cameras installed at my house but only one has snapshot capture... Is there anyway to enable this feature on all my other cameras??

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  03-06-2020 06:28:50

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  JBR

  I do not appear to have the Snapshot Capture feature on either of my two cameras. Is this one of the features unavailable outside of the USA?

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  10-09-2020 07:33:57

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  Marley_Ring

  Hey neighbors. The snapshot capture feature is available on all Ring devices except the Stick Up Cam (3rd Generation), in which it soon will be as stated in our [help center article](https://support.ring.com/hc/en-us/articles/360034355652-Taking-Timeline-Security-Snapshots-Using-Snapshot-Capture). It's always good to check for any Ring app updates to ensure you are using the latest version. If you feel that you should have the snapshot feature, check out the instructions in this [help center article](https://support.ring.com/hc/en-us/articles/360034443672-Using-Your-Snapshot-Capture-Feature) for steps on enabling the snapshot capture feature. I hope this helps! :)

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  11-09-2020 04:44:48

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  brentb

  I have two Stick Up Cam (3rd gen?) and I do not see the snapshot capture feature in the device settings. Is this now supported?

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  31-03-2021 02:21:32