Snapshot Capture Storage Duration
I was wondering if the duration of storage for snapshot captures could be set somehow by the user. I was recently approached by LE regarding my ring camera footage. Although there were no videos captured because of my motion zone setup, I did have snapshot Capture set up at 30 second intervals and there is a period of approximately 3 hours that is of interest. I gave them some screenshots of the snapshot captures during that interval, but dunno if they will come asking for more. I was scrolling through the timelines for my camera videos and noticed that after about 1 week into the history, snapshot captures no longer show on the timeline. Just throwing this out there, maybe someone from Ring will see this and suggest something...
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19-11-2020 02:32:58
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Tom_Ring
Hi @Arrowspark. To learn more about our Video storage Length, check out this Help Center article [here](https://support.ring.com/hc/en-us/articles/360047871752-Understanding-and-Adjusting-Your-Video-Storage-Time-). If you need to save a particular event, this Help Center article [here](https://support.ring.com/hc/en-us/articles/115001834066-Sharing-and-Downloading-Your-Ring-Videos#:~:text=Log%20into%20your%20web%20account,automatically%20download%20to%20your%20computer.) will show you how to do that. I hope this helps!
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20-11-2020 10:14:12
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