Ring Security Cameras
Browse posts, comment, and join in the discussion about Ring’s indoor and outdoor cameras.
S
Smart alerts not working
recording-length
cs-support
notifications
Hello. Recently my Floodlight Cam (1st gen) stopped recording. I restarted it, and then factory reset it. Both did not resolve the problem. So I discovered if I disable smart alerts, it starts recording. Of course the amount of alerts without smart alerts is a lot. Anyone see smart alerts cause the can to stop recording?
831 •
0 •
0 •
27-11-2022 12:44:01
Responses (2)
- C
7 posts were split to a new topic: Smart Alerts not working on Doorbell Wiredd
•0
01-04-2024 08:09:16
•
Didn't find an answer ?
Log in or create your Ring account to post a question and join in the on the conversation.
Community Resources
©2024 Ring LLC or its affiliates
Justin_Ring
Hi @Slobs2. Since you have tried all the troubleshooting steps I would have recommended and are still having the same concern, give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406) for further assistance. If you are outside of the US, please visit [here ](https://support.ring.com/hc/en-gb/articles/213608406)to see how to contact support.
0
30-11-2022 10:04:35
•