Ring Security Cameras
Sidewalk Enabled?
Hello I have a doorbell and wireless flood light. I follow the instructions to switch off sidewalk on my iphone. I do have the latest software version mentioned in the instructions but I do not see a slider to turn it off. It says enabled devices and shows 3 different floodlight types, one of which is the one I have. Does this mean my device is enabled and I can't disable it? Is there a way to confirm if it is actually disabled using Windows 10/laptop account? Like many others on here, I am not a fan of this and if I am unable to disable sidewalk, I will be getting rid of my devices and using another option. Thanks
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07-06-2021 11:28:28
Responses (3)
- P
Nice cop out canned response Tom_Ring, you didn't answer my questions and are probably just a bot anyway. I am going to assume by the fact I have a compatible device and I can not opt out that I am too late, therefor I will be looking for other security options away from Amazon/Ring. Thanks
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10-06-2021 12:18:01
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- T
Hi @Paper. I didn't intend for my response to come across as "canned". I'm a real person and I'm here to provide you with accurate information. As explained in the thread I shared, you must have a Sidewalk enabled device to use Sidewalk. Try joining the conversation in this thread [here](https://community.ring.com/t/amazon-sidewalk-will-cause-ring-customers-to-leave-ring/20148/39), which goes further into detail on Sidewalk and has a link that directs you to a more comprehensive list of compatible devices. I hope this helps.
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11-06-2021 05:43:20
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Tom_Ring
Hi @Paper. This Community post [here](https://community.ring.com/t/amazon-sidewalk-is-a-disaster-waiting-to-happen/19593/7) should be able to answer all of your questions about Sidewalk. I hope this helps.
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08-06-2021 07:20:51
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