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U

user11647

Security light
hardwired-security-cameras
troubleshooting

My security camera won’t connect the green light is on all the time with the spot light button top does not do anything when I press it I’m getting full signal to where the light is

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13-05-2022 08:45:08

Responses (1)

  • T

    Tom_Ring

    Hi @user11647. Which specific model camera are you talking about? This Help Center article [here](https://support.ring.com/hc/en-us/articles/4420031976852-Spotlight-Cam-Flashing-Light-Patterns-) has some information on Light Patterns for the Spotlight Camera. Try doing a power cycle on the camera, then setting up again. You can do a power cycle by completely removing power from the device for 2 minutes, then powering back up. Next, press and hold the setup button for 20 seconds, then release. Let me know if this helps!

    0

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    16-05-2022 07:01:20

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