Ring Security Cameras

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Security camera indoor
troubleshooting
wireless-security-cameras

Why has no sound for all videos in history recently and live video as well . I already turn on the volume from my phone, turn on audio streaming from Recording from Privacy setting and Volume setting as well.

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24-04-2024 04:30:34

Responses (1)

  • J
    User Solution

    Hi @user81298. Those were excellent troubleshooting steps to try for your concern. I would also recommend trying the following steps:Reboot your Camersa using the Ring app.Power cycle your Camera by unplugging it from power for a few seconds and plugging it back in.Reboot your router by unplugging it from power for a few seconds and plugging it back in.If you have tried these steps and are still having the same concern, give our support team a call for further assistance.

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    25-04-2024 17:37:10

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