Ring wired camera flood lights constantly turn on and off
I have a Ring wired camera and about a month ago at night we started to notice it would lose wifi connection to the Ring Chime Pro and the flood lights continuously turn on and off all night long. During the day the connection to the Ring Chime Pro is hit or miss but for the most part it works as normal. I don’t believe there’s an issue with the Ring Chime Pro as there’s additional wired cameras that are linked to the chime pro and they have not been experiencing the same connection issues. I’ve tried reconnecting to the Chime Pro and even the home wifi and sometimes it connects and sometimes it doesn’t. When it does connect it will eventually revert back to the issues at nighttime. I’ve also tried adjusting the light/motion sensitivity and even adjusting the angles of the flood lights and nothing works. I should also mention when the flood lights flicker on and off the blue light at the bottom of the camera (the one that blinks when setting up the camera) flickers abnormally as well and sounds as if it’s a dead bulb. Could there be an issue with the camera and it needs replacing OR am I able to resolve the issue without buying a new camera? FYI camera is less than 3 years old.
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08-07-2024 02:52:59
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Justin_Ring
Hi @user_a38afa. I would recommend rebooting your Camera by pressing and holding the setup button on it for 20-25 seconds. If you have tried this step and are still having the same concerns, give our support team a call for further assistance.
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09-07-2024 06:26:21
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