Ring Security Cameras

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Ring Spotlight Camers #2

Apparently there is an issue with the battery doors not closing. I have two that I can not close after charging the batteries. Please direct me to someone that can handle this for me. Thanks in advance.

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15-06-2024 02:51:41

Responses (1)

  • C

    Hi @user_017f72. Make sure the batteries are fully inserted into the battery hatch, then ensure the lid is clicked into place when you're closing the cover. After this, reboot the Spotlight Cam using the reboot option on the Device Health page. If this issue persists after trying these steps, our support team can provide further assistance. 

    0

    19-06-2024 05:17:07

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