Ring Spotlight cam recording randomly in black and white

Question

I am having an issue where the recordings are mostly color  but every once in a while,  they will be in black and white. Only seems to happen with nighttime recordings. I had one switch from color to black and white during the event. Why is this happening, and what can I do to fix it?

Caitlyn_Ring · Answer

Hi @FLtoGA. That would be the night vision, which will activate when it's dark enough outside. This is so you can more clearly see what's happening in low-light situations, such as at night. Select Ring Doorbell and Camera models have the option for [color night vision](https://support.ring.com/hc/en-us/articles/360038559351-Turning-Color-Night-Vision-On-or-Off-in-the-Ring-App), though this feature is not on every device. I hope this helps answer your question.

system · Answer

This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.

Ring Security Cameras

Ring Spotlight cam recording randomly in black and white

Didn't find an answer ?