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Ring Spotlight cam pro light not turning on with motion
The lights on my Spotlight cam Pro are supposed to turn on when triggered by motion, but this feature doesn't work.Either I have the lights on per schedule, or off. Motion activation feature is enabled in menu but not working when I wave my hand in front of the camera... Any help would be appreciated
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25-09-2023 17:13:32
Responses (4)
- U
This is happening with me. Did you figure out how to fix this issue
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09-12-2023 23:24:25
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- U
I'm having the exact same problem. Have just rebooted it and now I wait until dark to see if it is resolved. This has been very frustrating. Thanks for posting the problem.
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10-06-2025 19:00:31
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- R
I tried all the troubleshooting steps and nothing helped. I have the wired version so for fun, I put a battery in it just as a "what if?" and it suddenly started working. Posting this because I came here looking for solution and I see this was an old thread
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11-06-2025 20:24:29
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Caitlyn_Ring
Hi @user58494. The light should turn on with motion when it's dark enough outside. Try performing a quick reboot of your Spotlight Cam Pro on the Device Health page. After that, verify that the Motion-Activated Lights option is toggled on. If the light still doesn't come on with motion at night after trying these steps, please follow up with our support team at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406#callus) for additional assistance. If you are outside of the US, please visit [here ](https://support.ring.com/hc/en-gb/articles/213608406)to see how to contact support.
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27-09-2023 18:24:14
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