Ring Security Cameras

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U
Ring Pan-Tilt Indoor Camera - Mode Scheduling available?

I purchased 2 Ring Pan-Tilt Indoor Camera just over a month ago assuming from the product description and documentation on the ring website I would be able to use Mode schedules to enable home and away modes at specified times of day. A pretty basic feature for a security camera. I was not able to find the option in the app, after some research I discovered that is was a subscription level feature and as we were on the basic included trial subscription I could not upgrade to try the feature. The trial has now expired and I have upgraded to Ring Premium subscription to discover that I still cannot enable mode scheduling in the app. I've signed out, uninstalled the app, enable/disabled modes but still do not have the option. Can you anyone please tell me why the option is not available and if I can enable it somehow or do I need to return the cameras as they are not fit for purpose.

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2

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14-04-2025 08:13:21

Responses (1)

  • T

    Hi @user_e69912. You can find more information about Mode Schedules here:   https://ring.com/support/articles/8z2am/automate-mode-switching-with-mode-schedules   Let me know if this helps.

    0

    15-04-2025 02:07:59

      U

      No, im afraid the option Mode Schedules is not available under Modes and Automations, all I have is Modes and Geofence. I've signed out again and signed back to make sure it has picked up the subscription change, but still nothing.

      0

      23-04-2025 07:29:48

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