Ring Security Cameras
Browse posts, comment, and join in the discussion about Ring’s indoor and outdoor cameras.
Ring Floodlight not connecting to Xfinity XFI Modem and Eero router
Ring flood light Wired Security Camera is not able to connect Chime Pro ( 2nd generation ) or Home WIfiEERO Pro 6 router is connected to XFI Xfinity cable modemOnly two Flood light cameras are connected and workingOther 3 Flood light camera not connecting to either Chime Pro or Home WifiSpoke with multiple Ring Security camera Customer services I have spoken with them for more 3 hours for past two weeksNo resolution has happened yetI am NOT getting HELP from Ring Customer Service or RING Technical support to resolve the connectivity issueWe try to preset the reset buttonChime Pro and eero router are located in less than 10 feet from Flood Light cameraIs anyone having issue with Ring Flood light camera with EERO Pro 6 router and XFI Xfinity modemPlease HELPThank You
396 •
0 •
0 •
02-07-2023 01:54:03
Responses (1)
Didn't find an answer ?
Log in or create your Ring account to post a question and join in the on the conversation.
Community Resources
Most Helpful Members
View All
©2024 Ring LLC or its affiliates
Caitlyn_Ring
Hi @Samraksha. What error message are you receiving in the Ring app when you're trying to set up your Floodlight Cams? If possible, please share a screenshot of which part of the setup process you're at when the setup fails. Are your 2.4GHz and 5GHz networks combined under the same network name and password, or do they have different network names and passwords?
0
03-07-2023 17:13:58
•