Ring Security Cameras

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Ring Floodlight Camera (wired) - No Power

So I installed the camera the other day, it worked for a few hours and now has no power - I have taken it down and fed power to it from a standard plug, but there is no power to it, When I power it on I am getting a little flash on the lights, but camera will not power on, or led flash when I press the reset button, or hold it for 15 secs. Video of what happening attached. Any advice on what to do? I bought it a long while ago and have only just installed it. Thanks https://youtu.be/O-24G3yA9W0

10417

0

2

25-03-2020 03:04:24

Responses (1)

  • I

    Help!

    0

    26-03-2020 07:41:19

      I

      That's pretty unhelpful. I have of course checked the power supply, all is fine there. I have also wired it direct to a plug, exactly the same issue. The problem is with the device, not the power to it. Please advise.

      0

      29-03-2020 08:00:25

      E

      I have the exact same issue. it seems that the answer the RING has provided is useless. Have you tried other avenues to get an answer? TIA

      0

      12-06-2020 03:37:22

      I

      Returned it for replacement. New one is fine

      1

      12-06-2020 04:24:37

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