Ring Security Cameras
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U
Ring Floodlight Camera out of socket
hardwired-security-cameras
troubleshooting
I have a newer white ring floodlight with security camera. To retrieve the QR code, I pulled the ring camera out of the socket. Now I can't get the camera ball back into the socket. The socket doesn't not expand. How can I return the camera ball back into the socket? 
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26-11-2023 10:13:08
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Tom_Ring
Hi @user68454. The ball should just "pop" back into the socket. It may require a bit of force, but if it was able to come out, it will go back in.
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28-11-2023 03:05:23
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