Ring Security Cameras

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Ring floodlight 1st generation lights turn off before scheduled off time
hardwired-security-cameras
negative-feedback
device-settings

The first generation floodlight lights randomly turn off before the scheduled off time. It usually happens once every 7 to 14 days. Had the light for about a year and has always done it. Others have posted they have the same problem that it didn't used to do this. Talked about in previous thread: https://community.ring.com/t/1st-gen-floodlight-camera-shuts-off-before-schedule/151950/46 There was never a fix for it. I called ring support multiple times and went through every possible troubleshooting options and they were not able to resolve so i just gave up. Will there ever be a fix for it? The product should work as advertised but it doesnt.

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02-12-2023 11:15:16

Responses (2)

  • B
    User Solution

    This is now fixed. The light stays on now.

    1

    09-03-2024 08:58:52

    • S

      This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.

      0

      08-04-2024 08:59:14

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