‎Ring Car Cam and Apple Car Play

English

Help

Community Home

Ring Security Cameras

Browse posts, comment, and join in the discussion about Ring’s indoor and outdoor cameras.

T

Tony60Jr

Ring Car Cam and Apple Car Play

troubleshooting

car-cam

Installed Ring Car Cam. Works great. Except it interferes with Apple Car Play. Apple Car Play no longer connects wirelessly. Must use USB cable to connect to Car Play. Which can be very inconvenient. Car Cam is set up in a 2023 Ford F-250 Tremor. Any suggestions??

601 •

0 •

27-02-2023 03:47:57

Responses (2)

C
Caitlyn_Ring
Hi @Tony60Jr. Make sure that CarPlay isn't restricted. On your mobile device, go to Settings > Screen Time > Content & Privacy Restrictions. If Content & Privacy Restrictions is on, tap Allowed Apps, and make sure that CarPlay is enabled. Additionally, ensure also USB restricted mode is off: 1. Go to Settings 2. Tap Face/Touch ID & Passcode 3. Type your password, if necessary, and tap Allow Access When Locked 4. Tap USB Accessories and toggle on the switch to disable USB Restricted Mode If this concern persists, follow up with our support team our support team at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406) for further troubleshooting assistance.
0
•
28-02-2023 10:46:55
•
S
system
This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.
0
•
30-03-2023 10:47:20
•