Ring camera constantly giving voice message alert

My neighbor's backyard ring camera is giving audible messages randomly about every half hour. We hear it in our house where we work and at night when we try to sleep and it's driving us crazy. She's willing to help, but we don't know what is causing it or how to stop it. We can't hear the beginning of the message but it's basically "... setup mode and will now reconnect. Now connecting. With ring you’re always home." Why is she getting these messages and how do we stop them? Any help appreciated.