Ring Security Cameras

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hardwired-security-cameras

Yesterday, my ring floodlight cam indicated that it recorded a person at about 1145am. I was unable to get that video to play via my iPhone app, nor on my laptop. During my investigation, and under my Dashboard History>Lights, see several instances where "Ring Bridge Reported Offline." Between 10 and 30 minutes later there is a record, "Ring Bridge Power Was Restored." These instances occurred on 2/4 and 2/5 2021. I don't have a Ring Bridge in my system (Unless there is one built into the floodlight cam). Thoughts, anyone?

810

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06-02-2021 07:15:50

Responses (2)

  • T

    Hi @BobbyG. This is definitely odd, as there is no Ring Bridge requirement for using the Floodlight Cam. Would you be able to upload a screenshot of this error message? This will allow me to share it with my team and possibly come up with a solution. Thanks!

    0

    08-02-2021 07:01:09

    • U

      We have the same issue as described above and here is the screenshot ![image|281x499](upload://abz0DWZyixWBoLtB2q9Jse5z3Pz.png)

      0

      03-01-2023 03:00:05

        T

        Hi @user32031. Try posting your concern in the Smart Lighting board [here](https://community.ring.com/c/products/21).

        0

        04-01-2023 04:52:27

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