Responses (1)

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  Chelsea_Ring

  Hey @Stethorn. For the Stick Up Cam 3rd Gen, whether it is battery powered or plugged in, it will only have 30 second recordings at this time since it is a dual powered device. This is great feedback, so I will make sure to pass this onto the appropriate team for you. We are always looking to improve our Ring devices and systems so we appreciate your input on this. :smiley_cat:

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  11-02-2020 09:11:19

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  Stethorn

  So the powered version of the stick up cam don't fall into below rules for powered devices taken from the ring website ? When a camera on a device is triggered by a linked device, how long will the camera record for? Currently, the length of recording time is set to the camera default - 30 seconds for battery-powered cameras and one minute for wired cameras.

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  11-02-2020 09:53:48

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  dcfox1

  There is another long string about this also. i have the stickup battery gen3 also. ring says longer recordings would drain the battery but i would rather have that then no option to at least make it a min. I had the cams about two weeks and thought i was missing a setting. Had several events lasting longer then 30 sec and misses some when starting the next clip

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  11-02-2020 10:45:40

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  Stethorn

  @chelsea\_ring I need to order more of these cameras tonight. If I was to buy the powered version of the stick up cams am I right thinking I will still be restricted to 30 secs recording ?

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  12-02-2020 07:18:19

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  Chelsea_Ring

  @Stethorn Thanks for getting back to me! For the Stick Up Cam that you purchased, you will be limited to only 30 second recordings, even in the event of it triggering the device to turn on from a "Linked Device" event. This is because the Cam you purchased was the dual-purpose camera that can be powered by a plug only, a battery only, or a combination of the two. I will go ahead and link you the devices that we sell on our website to ensure that you can get the device that will provide you with a 60 second recording. I hope this helps! [Indoor Cam](https://shop.ring.com/products/mini-indoor-security-camera) [Stick Up Cam Plug-In](https://shop.ring.com/products/stick-up-security-camera-plug-in)

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  12-02-2020 07:23:54

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  Stethorn

  Thanks @chelsea\_ring so if I purchase the stick up cam plugins and some batteries will I get the 60 sec recording by just running them on the battery ?

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  12-02-2020 07:59:51