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Caitlyn_Ring
Hi @BDS37982. If it's not clear whether a motion event contains a person due to lighting, weather, or other conditions, you may still receive a motion alert. So it is possible that ice melting across the Camera lens could trigger a false alert. If this happens frequently, you may need to adjust your [Motion Zones](https://support.ring.com/hc/en-us/articles/210243483-Utilizing-Motion-Zones-with-your-Ring-Devices) and the Motion Sensitivity.
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02-03-2023 23:43:43
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