Ring Security Cameras

Browse posts, comment, and join in the discussion about Ring’s indoor and outdoor cameras.
B
Onscreen date and time stamp

I have captured some footage of my car being vandalised and am going to pass the footage on to the police. Why is there no time/date information visible on the video ? Surely that is a fundamental requirement for any evidence in court?

12890

0

7

06-01-2020 03:19:16

Responses (1)

  • E

    It's there. I just checked. It very small on the bottom right on the video. I could zoom in on some video apps but I also paused it, took a screenshot and then zoomed in on the screenshot to see it. It displays date and time. HTH

    0

    06-01-2020 05:30:31

      B

      Hi Eagle28, I can see the date and time but only if I share the video by emailing it to myself. I then have to right click on the video, Hide Controls and then right click again to play the video. This is a really awkward procedure to try to explain to any recipients of my videos. If the police need to see the date and time stamp, then I will have to explain to them how to see it. Could be a lot simpler........are you listening Ring?

      1

      06-01-2020 07:04:39

      E

      Yes, it could be much simpler... But at least it's there. I never looked until you asked. Now I know as well.

      1

      06-01-2020 07:09:16

      B

      Thanks very much for your help. Happy New Year from Glasgow, Scotland :laughing:

      0

      06-01-2020 07:16:41

      E

      Happy New year from Long Island New York! Across the pond as they say! Cheers

      0

      06-01-2020 07:21:59

      B

      Incidentally, I was having great trouble locating my videos using my desktop computer with Windows 10. I used my Android phone and found the video within seconds. I am signed up to Ring Protect but for some reason I can't get the Ring App to run on this computer. Works OK on my other Windows 10 computer in our club office.

      0

      06-01-2020 07:33:02

Didn't find an answer ?

Log in or create your Ring account to post a question and join in the on the conversation.

Most Helpful Members

U

user63814

3

User
Solutions

B

Boone

1

User
Solution

J

j0hnmsch

1

User
Solution

J

Justin_Ring

1

User
Solution