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  Caitlyn_Ring

  Hi @user36982. It can take some trial and error to find the right combination of motion settings that works best for your home. I'd recommend adjusting your Motion Zones so that they capture the common pathways visitors to your property take. You'll also want to adjust the Motion Sensitivity and the [Motion Frequency](https://support.ring.com/hc/en-us/articles/115003477106-Understanding-and-Optimizing-Motion-Detection-with-Motion-Frequency) (on battery powered devices), as well as the [Smart Alerts](https://support.ring.com/hc/en-us/articles/360032947972-Refining-Your-Motion-Alert-Notifications-for-People-and-Other-Motions-) settings. Lastly, ensure your Camera is positioned properly. For our Spotlight Cams and Floodlight Cams, the suggested mounting height is about 9 feet with the bottom parallel to the ground. Having the Camera pointed too far upwards or downwards will negatively impact the motion detection. If this concern persists, please give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). If you are outside of the US, please visit [here ](https://support.ring.com/hc/en-gb/articles/213608406)to see how to contact support.

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  22-02-2023 07:53:41

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  system

  This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.

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  24-03-2023 07:54:41

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