Responses (5)

• J

  Justin_Ring

  Hi @user55727. Our newer Ring Cameras require you to scan the QR code or enter their pin code to set them up. This cannot be bypassed. If it is an older version of a Ring Camera, these did not need a QR code or pin to set up. Can you post a picture of the Camera here?

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  23-08-2023 07:38:53

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  user55727

   Hi, I have uploaded the front of the unit, if this isn’t sufficient I can add some more photos. Thanks

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  25-08-2023 05:51:57

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  Justin_Ring

  @user55727. That looks to be the original Floodlight Cam, which can be set up without a QR code or pin code. Try the following steps: - Open the Ring app - Choose the menu button (three lines in the upper left corner). - Select Set Up a Device - Select Security Cams - Tap on Im Ready To Scan and select Other Options. - Select Can't scan the QR code and then tap on Enter Code Manually - Select the Camera that only says "Floodlight Cam." It should let you continue with your setup now without a pin code or scanning a QR code. Let me know if these steps helped.

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  28-08-2023 07:47:21

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  user55727

  Hi, that worked - thanks for your help much appreciated.

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  29-08-2023 01:55:43

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  user_053500

  It's work for me too

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  30-06-2024 12:21:20

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  user_c9e881

  Perfect response. Thank you! It worked like a charm on July XXXX even for setting up wired outdoor floodlight camera plus!

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  29-07-2024 03:46:42

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  user_7738f0

  Thank you! This worked great! 

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  19-09-2024 07:34:40

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  user_8d39e2

  Thanks for this.  It might be from 2023, but it really worked!  The hardest part was working out where the reset/setup button on the camera was, but I got there in the end. 

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  19-01-2025 01:39:38

• J

  Justin_Ring

  @user55727. You are welcome. I am glad you were able to get your Camera setup! 🙂

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  30-08-2023 04:20:36

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  user57001

  Same problem; bought a house with a Ring doorbell cam. Trying and failing to access the device because there is no QR code on it; and no 5-digit pin So I can't use it, but my seller can. Beautiful!

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  02-09-2023 08:23:18

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  T

  Tom_Ring

  Hi @user57001. For this concern, please visit this Help Center article [here](https://support.ring.com/hc/en-us/articles/360038010351-How-to-Take-Over-or-Change-Ownership-of-a-Ring-Device).

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  05-09-2023 04:09:28

• S

  system

  This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.

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  05-10-2023 04:10:25

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