New Stick Up Cam with Older Solar Panel
I was thinking of getting the new Stick Up Cam Battery model but it appears after looking at the manual the older solar panel I am currently using with my v1 Stick Up Camera will not work due using micro USB cord to plug into the camera. Is the only workaround is to purchase a new solar panel?
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04-09-2020 05:23:11
Responses (3)
- G
If Ring is going to change the design of the power ports on its cameras and solar panels, then they should include the required adapters with the solar panels to start with. We shouldn't have to call Ring Support to get an adapter that should have been included. This is particularly irksome since Ring is changing from a standard MicroUSB port that is compatible with practically anything, to a proprietary pin port that only compatible with specific devices. Very bad decision on Ring's part.
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07-09-2020 12:16:52
- D
The Ring Stick Up Cam (2nd & 3rd Generations) take a 1.35mm barrel style charging connector. You can buy a Micro USB female to 1.35mm male cable adapter that works with the old style Ring solar panel to charge the new Stick up Cam, it can be found on the davoice website by searching for: Micro USB to 1.35mm Cable Adapter for Old Ring Solar Panel and New Stick Up Cam
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30-12-2021 01:08:53
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- D
The Ring Stick Up Cam (2nd & 3rd Generations) take a 1.35mm barrel style charging connector. You can buy a Micro USB female to 1.35mm male cable adapter that works with the old style Ring solar panel to charge the new Stick up Cam, it can be found on the davoice website by searching for: Micro USB to 1.35mm Cable Adapter for Old Ring Solar Panel and New Stick Up Cam
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30-12-2021 01:08:53
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Tom_Ring
Hi @bjaj1. You can contact our support team to get you an adapter for your Stick Up Cam Solar Panel. Please give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 [here](https://support.ring.com/hc/en-gb/articles/360041597471) to see how to contact support. Let me know how your support call goes!
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04-09-2020 10:36:04
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