New address and can not set up Ring cameras

Question

We moved.  We have 2 indoor cameras that we cannot set up.  It says they are still registered to the owner.  That's me.  And I cannot add another user because my app does not show any devices listed.

Chelsea_Ring · Answer

Hey @jlb. It sounds like you need to toggle to your old location and remove the devices first! For this, go into the Ring app \ Main Menu \ Select your location above Dashboard \ toggle to old location \ Main Menu \ Devices \ Go through the Indoor Cam one device at a time \ Device Settings \ General Settings \ Remove this device! From there, you can set them up on the proper location!

Ring Security Cameras

New address and can not set up Ring cameras

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