Ring Security Cameras
Motion Settings
Very frustrated. If I set my motion settings to pick up movement around my vehicles I also pickup every car going past. If I set it low enough to miss the cars I don’t pickup around the vehicles. If I set it strong enough to pick people up it also gets the cars. I have the cameras pointed down as far as possible, the motion zones are set way back. I walk into it and the camera does not trigger on me but does pick the car up 30 yards away. Any suggestions???
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17-05-2020 09:03:33
Responses (2)
- TE
From what I understand, the sensor is more sensitive to movement across the sensor (as in cars going down the road) compared to something coming nearly straight at it, but it should exclude that area if not included in the advanced motion zones I believe you have created. Have you tried using the privacy zone to try and exclude that road the camera has in view? Perhaps try that as an additional zone.
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16-04-2021 05:33:57
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AI just set a Privacy zone after I found the setting. I hope that works. I will let you know. Thank you for your suggestion.
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16-04-2021 07:37:08
TEPrivacy zone is an area you want to exclude from motion alerts and recording. Go to the 3 lines, select device, Device Settings, Privacy, and then you can draw an area where you want to exclude from any recording (for instance a portion of neighbor's property, etc.). It would seem careful selection of custom motion zone would exclude this naturally, but I imagine there are instances where you need to exclude a certain area from actually within a general selection motion area (if that makes sense).
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16-04-2021 11:04:34
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Aradman
You are right to be frustrated with Ring’s inability to get the simple things right. I have the same problem. I defined motion zones that cover my driveway’s region closest to my garage but I still get detections from cars in the street. Ring’s detection algorithm is a total fail. I have a backyard camera and I set it to People Only and I get detections when the wind blows my palm trees branches. To Ring’s detection algorithms “people equals palm trees”. I spent time talking to support and some of them acknowledged the problems and told me that they turn off alerts and just monitor recordings. THAT IS NOT WHAT RING IS MARKETING IN THEIR ADVERTISEMENTS.
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16-04-2021 02:54:38
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