Responses (3)

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  Caitlyn_Ring

  Hi @Aldym. Ring Cameras do not record continuously. They will record when motion is detected or when you activate the Live View. If you have [Snapshot Capture](https://support.ring.com/hc/en-us/articles/360034355652-Timeline-Security-Snapshots-Using-Snapshot-Capture) enabled, you'll see periodic snapshot images between events. If your Snapshots are not being captured at the set frequency, try toggling Snapshot Capture off and back on. Ensure you don't have motion detection disabled in the Modes settings, as this prevents Snapshots from being taken. For motion detection concerns, I recommend reviewing and adjusting your [Motion Zones](https://support.ring.com/hc/en-us/articles/210243483-Utilizing-Motion-Zones-with-your-Ring-Devices) and motion sensitivity. Battery powered Cameras also have a [Motion Frequency](https://support.ring.com/hc/en-us/articles/115003477106-Understanding-and-Optimizing-Motion-Detection-with-Motion-Frequency) option that you can adjust based on your preferences. You can reach our support team [here](https://support.ring.com/hc/en-us/articles/213608406#callus) if you have any further questions or persistent concerns with your Cameras.

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  17-05-2023 04:27:02

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• A

  Aldym

  There was definitely movement as someone was sat in the garden but the camera did pick them up walking down the path. No issue with zones set. It is just random movements from all cameras that aren’t picked up

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  25-05-2023 09:26:12

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• S

  system

  This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.

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  24-06-2023 09:26:57

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