Ring Security Cameras

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T
Live View from PC and Ring website?
hardwired-security-cameras
troubleshooting

So viewing Live Views in the Ring App on my phone works great. But I would also like to view both history and live from my PC using either the Windows app or the Ring.com Dashboard. The PC app does not pull up any of my new Security cameras which are the Ring Floodlight Cam Wired Plus. I think I'm reading that that application is no longer compatible with these newer devices...is that true? So my other option is to view them from the Ring website Dashboard, which shows all the history videos perfectly. However I can't seem to find a way to see Live Views from Ring website. Why isn't there a button or link to view live from the Dashboard? Or am I doing something wrong?

3046

0

11

08-07-2021 10:29:12

Responses (7)

  • D

    Live View needs to be added to Ring.com. You need to elevate this request and get it done. Enough of the canned responses, or my last Ring doorbell will be my last.

    3

    18-07-2021 01:57:00

    • TE

      The web version is known to be inferior to the phone app and I agree many folks would benefit from having the Ring tab open on their pc while they work rather than have to have their phone with them. The best thing to do is to check for posts about this or similar to this on the Feature Request board and upvote it, or create a new one and hope it gets upvoted.

      1

      18-07-2021 10:34:44

      • J

        Any updates on this feature... live view and all features on the cell phone app must be available on the desktop web browsing version.

        1

        27-07-2021 08:38:07

          T

          Hi @jmorales. There are currently no updates on these features. At Ring, we are always striving to create the best user experience for all of our neighbors. When there is new information available, we will be sure to share it here. Thanks for your continued support, neighbor!

          0

          30-07-2021 05:42:06

      • N

        Hi tmora and all that have this issue. There is an easy workaround, just use a android emulator such as Bluestacks on your windows 10 desktop. Within Bluestacks go to the playstore and install the ring app, login and you are good to go!

        0

        13-08-2021 05:15:12

        • V

          I was able to view live on my PC with the MS Edge browser a few times. Sometimes it works, other time it just has a spinning arrow forever. Puzzling to me if it works once why it doesn't work all the time. I will admit had I known this before, I would have purchase a more windows friendly brand.

          0

          03-10-2021 01:48:14

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