Ring Security Cameras
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Live view can't connect Stick Up Gen 3
troubleshooting
I setup my Gen 3 stick up cam this morning and it was working fine. Now I can't get it to connect to for Live View on the app or browser. I have deleted the app, removed and re-installed the camera, re-set my router - added an extender for outdoor use - but same issue happens without the extender operating. Totally stuck on this one.
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22-01-2025 08:22:19
Responses (1)
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user_fc28c3
Hello! Ensure your internet connection is stable and the camera is within range of your Wi-Fi. Make sure the firmware is up to date, and consider resetting the network settings on your camera. If the issue persists, contacting Ring Support might be the best next step. I hope one of these solutions helps!
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22-01-2025 08:51:42
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